Send us a message. We aim to respond to inquiries within 24-48 hours. If you need help immediately, please call the phone numbers listed below.


Trip Planning Information:
Business Office:
TDD for the hearing impaired:
 AirRide 734-707-7AIR (7247)
 Phone Hours of Operation
 Monday - Friday
 8 a.m. - 5 p.m.
 8 a.m. -11 a.m. &
 Noon - 5 p.m.
 8 a.m. - Noon &
 1 p.m. - 5 p.m.

In Person

 Blake Transit Center (BTC)  328 S. Fifth Ave
 Ann Arbor, MI 48104
 Lobby Hours:
 Monday - Friday
 6 a.m. - 12:30 a.m.              
 8 a.m. - 7:40 p.m.

 8 a.m. - 6:40 p.m.
 Customer Service Window:  Monday - Friday
 7:30am - 10pm
 Noon - 5:30 p.m.
 TheRide Business Office  2700 S. Industrial Hwy
 Ann Arbor, MI 48104
 Office Hours:  Monday - Friday
 8 a.m. - 5 p.m.


 Ypsilanti Transit Center (YTC)
220 Pearl St.
Ypsilanti, MI 48197      
 Lobby Hours:  Monday - Friday
 6 a.m. - 12:30 a.m.

 8 a.m. - 11:30 p.m.
 8 a.m. - 7:30 p.m.

Information Guides

A new Information Guide for TheRide is being released in place of the Spanish Ride Guide starting in January, 2016. It will include the same contents as the original Ride Guide, separate from our schedule pages.

In an effort to reach more of our riders in the area, TheRide will also be publishing the Info Guide in Mandarin and Korean. We hope you will find this new format useful, as you enjoy the improved transportation services in the greater Ann Arbor and Ypsilanti areas.

Electronic versions of the Info Guides may be viewed on the Map and Route PDFs page of this website.

Printed copies of this Info Guide are going to be available at:

    • Blake Transit Center (BTC) @ 328 S. 5th Ave. in Ann Arbor
    • Ypsilanti Transit Center (YTC) @ 220 Pearl St. in Ypsilanti
    • TheRide Business Office @ 2700 S. Industrial Hwy. in Ann Arbor
    • Community locations including:
        • Manna International Foods & Gifts - Mandarin
          1149 Broadway St., Ann Arbor, MI 48105
        • Way 1 Super Market - Korean and Mandarin
          2789 Plymouth Rd., Ann Arbor, MI 48105
        • Dos Hermanos Market - Spanish
          412 W. Michigan Ave., Ypsilanti, MI 48197
        • Pilar's Tamales - Spanish
          2261 W. Liberty St., Ann Arbor, MI 48103
        • Crossroads Community Baptist Church - Spanish
          2580 Packard Rd., Ann Arbor, MI 48104
        • St. Mary's Parish - Spanish
          331 Thompson St., Ann Arbor, MI 48104
        • First United Methodist Church - Spanish
          209 Washtenaw Ave., Ann Arbor, MI 48197

If you would like Info Guides distributed at your organization, need additional copies at a community location, or you have questions/concerns, please let us know at

Freedom of Information

The Michigan Freedom of Information Act (Public Act No. 442 of 1976), or FOIA, establishes procedures to ensure every citizen’s right of access to government documents. The Act establishes the right to inspect and receive copies of records of state and local government bodies. This guide is designed to make it easier for citizens to keep track of what their government is doing.

FOIA requests may be addressed to:

AAATA FOIA Coordinator

2700 S. Industrial Hwy.

Ann Arbor, MI 48104



Title VI Notification Procedure

Ann Arbor Area Transportation Authority (TheRide) provides programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. For information about TheRide’s non-discrimination obligations, or to file a complaint if you believe you have been subjected to unlawful discrimination, please contact TheRide.

Ann Arbor Area Transportation Authority
Attn: Title VI
2700 S. Industrial Hwy.
Ann Arbor, MI 48104

Complaint Form

AAATA Title VI Update 2014 Appendix PDF

AAATA's Notice of Public Comment Period: 

Fiscal Year 2016 Program of Projects

Notice is hereby given of the intent of the Ann Arbor Area Transportation Authority (AAATA) to apply for Federal assistance from the Federal Transit Administration (FTA) under the Urbanized Area Formula program (Section 5307), Bus and Bus Facilities program (Section 5339), Surface Transportation Program (STP), Congestion Mitigation and Air Quality program (CMAQ), and Enhanced Mobility for Seniors and Individuals with Disabilities Formula program (Section 5310), to support the Program of Projects detailed below.

  • Program of Projects - The applicant is the Ann Arbor Area Transportation Authority.  The project period is the year beginning October 1, 2015, and ending September 30, 2016.  The projects in this fiscal year will be carried out over the next three years.  The service area of the project is Washtenaw County, Michigan.  The non-Federal share of the funds for capital projects will come from the State of Michigan, AAATA, and private non-profits receiving 5310 funding in the Ann Arbor urbanized area

  • Relocation - No person, family, or business will be displaced by these projects.

  • Environment - The proposed projects will not have a significant environmental impact upon the urban area.

  • Comprehensive Planning - The projects are in conformance with comprehensive land use and transportation planning in the area and are consistent with the adopted programming of the projects in the Transportation Improvement Program.

  • Elderly and Persons with Disabilities - The projects take into account the special needs of elderly persons and persons with disabilities.

  • Charter Bus Operations - Pursuant to current Federal regulations, the Ann Arbor Area Transportation Authority does not currently operate for-hire charter bus service.

Ann Arbor Area Transportation Authority (AAATA)

FY 2016 Program of Projects

June 1, 2016

Urbanized Area:  

Ann Arbor

Designated Recipient:  

Regional Transit Authority

FY 2016 Section 5307:  

$4,511,725 ($6,020,071 available; $1,508,346 carried over to FY2017)

FY 2011 STP:

FY 2016 Section 5339:  



FY 2016 CMAQ

FY 2016 Section 5310


$263,964 ($466,516 available; $202,552 carried over to FY2017)

Total Funds Available:  




Project Total

Federal Share

Fed. Fund Source

Project Type


On-Board Systems and Equipment:

computer aided dispatch and automatic vehicle location (CAD AVL)



5307 + 5339 + STP



Rolling Stock:

three replacement vehicles, two small expansion vehicles, and associated capital maintenance



CMAQ + 5307 + 5310

Bus Support Equipment and Facilities:

non-revenue vehicles, hardware and software



5307 + 5310

Other Capital Items:

preventive maintenance and capital cost of contracting




Passenger Area Facilities and Equipment:

Bus stop shelters, benches, pedestrian access and walkways




Metropolitan Planning: unified planning work program





grant contract programming oversight for sub-recipients




Operating Assistance:

transit operations support, trip assistance, and travel training



5307 + 5310


Program Total



Persons or organizations may comment in writing on or before July 16, 2016  to the AAATA at 2700 S. Industrial Hwy., Ann Arbor, Michigan 48104, or via email to and use “Program of Projects” for the subject. A copy of each of the applications is available upon request via mail or email to the address above. The applications will be made available in alternative formats if requested for review by persons unable to review a printed copy. If the program of projects is revised, a final program of projects will be published following the public comment period.

If requested, a public hearing will be scheduled, and advanced notice will be provided online at and to anyone who requests to be notified and/or provides comments on AAATA’s FY 2016 Program of Projects. At that time, persons or organizations wishing to comment on the application may do so. A copy of written comments, and any comments received at a public hearing, if held, will be submitted to the Federal Transit Administration as part of the application.

Matt Carpenter

Chief Executive Officer

Ann Arbor Area Transportation Authority