The Ride - Ann Arbor Transportation Authority

The AATA, a not-for-profit unit of government, operates the local public transit system for the greater Ann Arbor-Ypsilanti area. AATA enables the area's residents to reach their destinations at reasonable cost, and offers the region efficient, environmentally sound transportation alternatives. In this section you will find an overview of AATA policy information, ranging from our long-term goals and objectives to information on our board of directors.

MISSION

It is the mission of the Ann Arbor Transportation Authority to provide useful, reliable, safe, environmentally responsible and cost-effective public transportation options for the benefit of the Greater Ann Arbor Community.

VISION

The Ann Arbor Transportation Authority shall be the public transportation provider for Washtenaw County. Our customers shall see AATA’s expanded services as the preferred option for traveling to destinations within the county, as well as to and from the county. AATA will offer appropriate modes of transportation with the most efficient use of resources. These services shall enhance the quality of life for Washtenaw County stakeholders while promoting the economy, safeguarding the environment, and strengthening communities.

VALUES

The core priorities guiding the Ann Arbor Transportation Authority’s conduct toward its customers, stakeholders, employees and the entire Greater Ann Arbor Community are embodied in the following values:

SAFETY from harm, injury, or loss.

RELIABILITY based upon consistent performance over time.

CUSTOMER SERVICE & SATISFACTION due to providing the highest level of service.

RESPECT resulting from attentiveness, consideration, and courtesy.

INCLUSIVENESS without discrimination.

COOPERATION toward the common good.

RESPONSIBILITY by being accountable for both actions and conduct.

INNOVATION aimed at improving efficiency and effectiveness.

FLEXIBILITY to adapt to new, different, or changing conditions.

INTEGRITY from incorporating principles of right and wrong into principles of moral behavior.

ENVIRONMENTALISM centered on a concern for the conservation and improvement of the environment.

AATA at a Glance:

AATA Overview
AATA Facts and Figures

Performance Reports

Percent Variance from Budget

Operating Statistics

Average Weekday Passengers

Riders by Route

Passengers per Service Hour

Audited Financial Statements as of 9/30/09
2009 Fixed Route Rider Survey Complete Report
2009 Fixed Route Rider Survey
2006 Fixed Route Rider Survey
Countywide Survey Results
Frequently Asked Questions

Board of Directors
The Board of Directors is responsible for AATA policy development. Look here for board meeting dates, minutes, member bios, and other information.

Hybrid Buses
AATA's use of hybrid buses benefits the environment.

Local Advisory Council
The LAC provides scheduled monthly meetings for people with disabilities and senior citizens interested in AATA services. Check here for LAC meeting dates and other information.

Advanced Operating System
Information on AATA's fully integrated communications, operations, and maintenance system.

Links
Links to transportation-oriented sites and other webpages of the Ann Arbor-Ypsilanti region.