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COVID-19 Updates & Information

Learn the latest impacts on service and what we're doing at TheRide to keep our riders and drivers safe from COVID-19. 

COVID-19 Updates & Information

How Can We Help You?

At TheRide, we're here to serve you. We encourage customers to reach out with questions, comments, and concerns. Our customer service team is ready to help.

Example: on bus, at Platt Rd, at Blake Transit Center


For additional help, please call us at 734-973-6500 M-F 8am-5pm.

Lost & Found

Due to COVID-19 safety measures, we have postponed processing Lost & Found.  We apologize for any inconvenience.

Freedom of Information Act

The Michigan Freedom of Information Act (Public Act No. 442 of 1976), or FOIA, enforces every citizen's right to access government documents.

Please address FOIA requests to:

AAATA FOIA Coordinator
2700 S. Industrial Hwy
Ann Arbor, MI 48104

FOIA Public Summary of Procedures and Guidelines



Translations Assistance

Limited English Assistance


For translation assistance, please call: 734-973-6500. 

Community Resources that may provide translation/language assistance: 





Rider Information

Call: 734-996-0400