At TheRide, we're here to serve you. We encourage customers to reach out with questions, comments, and concerns. Our customer service team is ready to help.
How Can We Help You?
For additional help, please call us at 734-973-6500 M-F 8am-5pm.
Lost & Found
Due to COVID-19 safety measures, we have postponed processing Lost & Found. We apologize for any inconvenience.
Freedom of Information Act
The Michigan Freedom of Information Act (Public Act No. 442 of 1976), or FOIA, enforces every citizen's right to access government documents.
Please address FOIA requests to:
AAATA FOIA Coordinator
2700 S. Industrial Hwy
Ann Arbor, MI 48104
Tel:734-973-6500
Fax:734-973-6338
FOIA Public Summary of Procedures and Guidelines
Translations Assistance
For translation assistance, please call: 734-973-6500.
Community Resources that may provide translation/language assistance:
Directory
AAATA Main Office
2700 S. Industrial Hwy Ann Arbor, MI 48104
Monday-Friday: 8 a.m. – 5 p.m.
Call: 734-973-6500
Blake Transit Center
328 S. Fifth Ave -- Ann Arbor, MI 48104
Mon-Fri 7:00 a.m.-11:00 p.m.
Sat 7:15 a.m.-11:00 p.m.
Sun 7:30 a.m.-7:00 p.m.
Ypsilanti Transit Center
220 Pearl St Ypsilanti, MI 48197
Mon-Fri 7:00 a.m.-11:00 p.m.
Sat 7:00 a.m.-10:00 p.m.
Sun 8:00 a.m.-7:00 p.m.
A-Ride
Call: 734-973-1611
AirRide
Call: 734-707-7AIR
FlexRide
Call: 734-794-0377
getDowntown
Call: 734-794-1876
GoldRide
Call: 734-275-0066
HolidayRide
Call: 734-528-5432
MyRide (toll free)
Call: 866-977-9423
NightRide
Call: 734-528-5432
VanRide
Call: 734-973-6500
Rider Information
Call: 734-996-0400