Contact Us

COVID-19 Updates & Information

Learn the latest impacts on service and what we're doing at TheRide to keep our riders and drivers safe from COVID-19.

At TheRide, we're here to serve you. We encourage customers to reach out with questions, comments, and concerns. Our customer service team is ready to help.

Service Type

Nature of Comment

First Name
Last Name
Preferred Method of Contact

Email

Phone
Street
City
State
Zip
Location

Example: on bus, at Platt Rd, at Blake Transit Center

Bus Number
Event Date

Event Time

Route No./Name

Direction

Comments

For additional help, please call us at 734-973-6500 M-F 8am-5pm.

Due to COVID-19 safety measures, we have postponed processing Lost & Found. We apologize for any inconvenience.

The Michigan Freedom of Information Act (Public Act No. 442 of 1976), or FOIA, enforces every citizen's right to access government documents.

Please address FOIA requests to:

AAATA FOIA Coordinator
2700 S. Industrial Hwy
Ann Arbor, MI 48104
Tel:734-973-6500
Fax:734-973-6338

FOIA Public Summary of Procedures and Guidelines

AAATA FOIA Form

For translation assistance, please call: 734-973-6500.

Community Resources that may provide translation/language assistance:

AAATA Main Office

2700 S. Industrial Hwy Ann Arbor, MI 48104

Mon-Fri: 8:00 a.m.–5:00 p.m.

Call: 734-973-6500

Blake Transit Center

328 S. Fifth Ave Ann Arbor, MI 48104

Mon-Fri 6:00 a.m.-12:00 a.m.
Sat 7:15 a.m.-11:00 p.m.
Sun 8:00 a.m.-7:30 p.m.

Ypsilanti Transit Center

220 Pearl St Ypsilanti, MI 48197

Mon-Fri 6:00 a.m.-12:30 a.m.
Sat 7:15 a.m.-11:00 p.m.
Sun 8:00 a.m.-7:45 p.m.

Rider Information

Call: 734-996-0400

COVID-19 Updates & Information

How Can We Help You?

Lost & Found

Freedom of Information Act

Translations Assistance

Community Resources that may provide translation/language assistance:

Directory

AAATA Main Office

Blake Transit Center

Ypsilanti Transit Center

A-Ride

AirRide

FlexRide

getDowntown

GoldRide

HolidayRide

NightRide

VanRide

Rider Information