Riding Rules & Policies

Help us ensure that all riders travel safely and comfortably. Please show common courtesy and follow these general rules when using TheRide.

Code of Conduct

  • No weapons of any kind are allowed, with the exception of pistols carried in a concealed manner in compliance with Michigan law.

  • No loitering, panhandling, or soliciting.
  • Possession of open alcoholic beverages or illegal substances is not allowed.
  • Possession of any hazardous material is not allowed on the bus.
  • Roller blades and roller skates are not allowed to be worn on buses.
  • Appropriate clothing, shirts and shoes must be worn.
  • Disruptive behavior and use of profanity is not allowed. 
    • Obscene, threatening, inciting or insulting language and/or gestures
    • Running, yelling or throwing objects
    • Spitting, littering, vandalism or graffiti
    • Fighting, mock fighting or roughhousing
    • Inconveniencing, obstructing or interfering others (i.e. blocking doors, feet on seats, etc.)
    • Any actions which may disrupt safe operation of TheRide vehicles and properties

Rider Courtesy

  • No eating, drinking or smoking (including e-cigarettes) while riding the bus or waiting in bus shelters.
  • No cell phone speakers or two-way radio use.
  • Use your inside voice during your conversations.
  • Use your earphones when listening to music and keep the volume at a low level.
  • Keep personal items on your lap or at your feet. Remember to take all items with you when you exit the bus. TheRide is not responsible for lost items.
  • Pets must travel in a well-secured cage or travel container. 
  • Use the designated seating area if you are traveling with a child in a stroller. Fold the stroller before boarding and keep it out of the aisle.
  • Leave priority seating near the front of the bus for seniors and persons with disabilities.
Man riding a bike in a road with cars behind him

Are you a bike rider?

Bike riding is a great way to get around, exercise, and reduce your carbon footprint. At TheRide, we want to make it as easy as possible to bring your bike along when you ride the bus. All buses are equipped with double loading bike racks.

Learn more about riding with your bike

Winter Riding

TheRide operates all year, even during the winter months. Here are a few safety measures and rider tips to keep in mind if you plan to ride the bus this winter.

  • Give yourself extra travel time. Dressing in layers will help you stay warm. Wear reflective clothing or have a light to ensure you are seen in the dark.
  • Only major bus stops are regularly cleared of snow. If your bus stop is unsafe due to snow or ice, please wait at the nearest and safest cleared area and signal to the driver when your bus approaches.
  • Severe weather may cause delays. Use your phone to track your bus or sign up for service alerts.
  • Some routes are placed on detour during severe weather. Sign up for MyAlerts to get detour updates and other notifications.

For more information on winter weather conditions that affect TheRide, call our office at 734-996-0400.

Safety & Security

At TheRide, we're committed to the safety and wellbeing of our riders and our community. We take every measure to ensure our buses and facilities are safe spaces. 

Learn how we keep you safe