TheRide Victim of Cyber-Attack

TheRide Victim of Cyber-Attack

TheRide Nova Bus August 2021

Bus Service Continues to Operate Regular Schedules

ANN ARBOR, MI -- The Ann Arbor Area Transportation Authority (TheRide) has announced that they are a victim of a cyber-attack this week, causing temporary disruptions to real-time bus information and other information systems. TheRide continues to work to restore its systems and has notified law enforcement of the incident. TheRide’s bus service continues to operate uninterrupted.

“As soon as we became aware of the situation, our team immediately began taking action. We shut down many of our systems, including our real-time bus information and in-office assistance while we assessed the situation,” Matt Carpenter, CEO of TheRide said. “We are working hard to restore our real-time bus information and other tools as quickly as possible. We appreciate everyone’s understanding and patience as we work through this.”

TheRide’s investigation into the situation is ongoing. Updates will be provided as needed.

TheRide’s route and schedule information is available at TheRide.org or by calling 734-996-0400.